Simple and Clear Refund Policy for Your Hotel Booking

At Hotel Airport View in Lower Banskota, East Siang, Pasighat, Arunachal Pradesh, we understand that travel plans can change. Our refund policy is designed to be simple and transparent so that guests can book with confidence and peace of mind.

Hotel Booking Cancellation Guidelines

Guests can cancel their hotel room booking within the allowed time frame to receive a refund. Cancellation policies may vary depending on the type of room and booking offer selected at the time of reservation.

Free Cancellation Window

Most bookings allow free cancellation if done within a specific period before the check in date. This helps guests manage their travel plans easily.

Cancellation Charges

If cancellation is made after the allowed time, a small charge may apply based on the booking terms.

Refund Eligibility and Conditions

Refunds are processed only when bookings meet the cancellation conditions. The eligibility depends on the timing of cancellation and payment method used during booking.

Eligible Refund Cases

  • Cancellation within the free cancellation period
  • Duplicate booking or payment error
  • Service not provided due to unavoidable reasons

Non Refundable Bookings

Some discounted or special offer bookings may be non refundable. Guests are advised to check terms before confirming their stay.

Advance Payment Conditions

Advance payments made for certain bookings may not be refundable depending on the offer selected.

Refund Processing Time and Methods

Once your refund request is approved, the amount will be processed through the original payment method used during booking.

Refund Timeline

Refunds are usually processed within 5 to 10 working days depending on the bank or payment provider.

Payment Modes Supported

Refunds are issued via online payment methods such as debit card, credit card, or UPI transactions.

No Show and Late Cancellation Policy

If a guest does not arrive at the hotel without prior cancellation, it will be considered a no show, and no refund will be provided.

Late Cancellation Impact

Cancellations made close to the check in time may result in partial or no refund.

Importance of Prior Intimation

Informing the hotel in advance helps avoid cancellation charges and ensures a smooth process.

Guest Support and Refund Assistance

Our team is always ready to help you with refund queries and booking concerns. We aim to provide a hassle free experience for every guest staying in Pasighat.

Contact for Refund Requests

You can contact our hotel team directly for any refund related assistance or booking clarification.

Transparent Communication

We believe in clear and honest communication to build trust with our guests.

Frequently Asked Questions

  1. Can I cancel my hotel booking anytime?

    Yes, you can cancel your booking based on the cancellation terms provided during reservation.

  2. Will I get a full refund after cancellation?

    Full refund is available only if cancellation is done within the allowed free cancellation period.

  3. How long does it take to receive a refund?

    Refunds are processed within 5 to 10 working days after approval.

  4. What happens if I do not check in?

    No show bookings are not eligible for any refund.

  5. Are all bookings refundable?

    No, some special discounted bookings may be non refundable.

  6. Can I modify my booking instead of cancelling?

    Yes, you can contact the hotel to check availability for booking changes.

  7. Who should I contact for refund issues?

    You can directly contact Hotel Airport View for assistance regarding refunds.